Privacy Policy

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At aquascape.byMazy.co.uk we are committed to protecting your privacy. We use the information we collect to process your order and provide you with a personalised shopping experience. Our Website utilises industry standard Secure Sockets Layer (SSL) technology to encrypt sensitive information such as your name, address and payment details. We do not store any sensitive payment information. We do not sell, trade, or otherwise transfer your personal information.

This Privacy Policy has been compiled to better serve those who are concerned with how their personal data is being used on the website at https://aquascape.bymazy.co.uk (our “Website”). Please read our Privacy Policy carefully to get a clear understanding of how we collect, use, disclose, transfer, and store your (as defined below) information in accordance with our Website. This Privacy Policy is effective immediately for Users after that date. This policy applies only to information we collect through our Services and in the electronic communications sent through or in connection with our Services.

Maria Cristina Merz trading as aquascape byMazy® at https://aquascape.bymazy.co.uk (“we,” “us,” “our,”) respect your privacy and are committed to protecting it through our compliance with this Privacy Policy. This policy describes: the types of information that we may collect from you when you access or use our Website and other online services (collectively, our “Services”); and our practices for collecting, using, maintaining, protecting and disclosing that information.

DEFINITIONS
User: “User” or “you” or “your” refers to you, as a user of the Services. A user is someone who accesses or uses the Services for the purpose of sharing, displaying, hosting, publishing, transacting, uploading information or viewing pictures and includes other persons jointly participating in using the Services.
User Account: “User Account” is a separate part of our Website, containing User information required by us during registration.
Content: “Content” will include (but is not limited to) images, photos, audio, video, location data, ‘nearby places’, and all other forms of information or data. We strive to offer our visitors and Users the many advantages of Internet technology and to provide an interactive and personalised experience. For these purposes, we may use personally identifiable information – like your name, e-mail address, address, telephone number, etc., which are subject to the terms of this Privacy Policy. We, and we suppose you too, do not tolerate spam. We will therefore never sell, barter, or rent your email address to any unauthorised third parties.

  1. WHAT INFORMATION DO WE COLLECT FROM OUR USERS?
    We may collect and use information of and regarding our Users. We collect only data which is essential to our operations and enables us to provide you with better user experience. The information, through which the person may be identified, may include data, which the User voluntarily enters, uses or provides when using the Services of our Website , or submits when creating a User Account. We collect and use the information for the purposes, outlined in this Privacy Policy, as well as to offer new services to the User or to familiarize him with new functionalities on our Website.We may also use certain performance tracking tools, such as Google Analytics and Google AdWords conversion tracking. Through the use of Google Analytics (Opt Out) we gather information regarding your behaviour and preferences when using our online platform. Google AdWords conversion tracking is an analytics service provided by Google Inc. that connects data from the Google AdWords advertising network with actions performed on our Website.

    We collect two types of information from and about our Users, including information: by which you may be personally identified; and/or about your internet connection, the equipment you use to access our Services and your usage details (i.e. your Internet Service Provider).

    The information we collect on or through our Services may include:

    • User Account information: Personal information, such as your full name and other information you may provide with your account, such as your address and phone number, that may be displayed as a part of your User Account;
      We collect this information in order to verify your identity and provide you with an individualised experience of our Services.

    • Contact Information: Your contact information, such as email address and other ways of communication.
      We collect this information in order to provide you with access to certain features of our Services and to inform you about relevant information concerning your use of our Services.

    • Preferences: Your preferences and settings such as time zone and language;
      We collect this information in order to enhance your user experience.

    • Searches and other activities: The search terms you have looked up and results you selected;
      We collect this information in order to improve your user experience and provide you with more relevant content and Services.

    • Browsing information: How long you used our Services, which features you used, etc.;
      We collect this information in order to analyse the behaviour of our users and improve our Services.

    • Communications: Between you and our support staff regarding the Services.
      We collect this information in order to monitor the quality of our support staff and your communications with us.

    • Transactional information: If you make payments or purchases through our Services, we may collect and store information about you to process your requests and automatically complete forms for future transactions;
      We collect this information in order to enhance your buying experience.

    • Information from third parties: We may collect, process and store your user ID associated with any social media account (such as your Facebook and Google account) that you use to sign into the Services or connect with or use with the Services. This could include, without limitation, any information that you have made public through a given social media account of yours.
      We collect this information in order to provide you with an easier and faster access to our Services.

    • Location Data: We may collect information about your location if you have instructed your mobile device or computer to send such information via the privacy settings on that mobile device or computer. We may use the location data collected to enhance your use of the Services by providing you with relevant content and contextual advertising.

  2. HOW WE GATHER INFORMATION FROM USERS?
    How we collect and store information depends on the pages you are visiting, the activities in which you elect to participate and the services provided. For example, you may be asked to provide information when you register for access to certain portions of our Website, create a User account, request certain features, such as e-mail newsletters, when contacting us (for example via contact form or e-mail) or when you make a payment.If you register with our email mailing list, information will be used for advertising purposes in the form of an email newsletter, if you agree in this expressly as follows: “(*Keep posted with byMazy news and inspiration.; Keep me posted with byMazy news and inspiration.*)”You can cancel the newsletter at any time by clicking on the link provided in the newsletter or by a corresponding message addressed to us. After cancelation your email address will be immediately deleted in our byMazy’s Insider mailing list.

    The dispatch of newsletters takes place via the service provider MailChimp (The Rocket Science Group, LLC
    Personal data collected: email address.
    Data processing agreement: http://mailchimp.com/legal/forms/data-processing-agreement/.
    You may object to the storage and use of your personal data at any time with effect for the future. To this end, please contact us via the email address mentioned in the legal notice.

    Like most Websites, we also collects information automatically and through the use of electronic tools that may be transparent to our visitors and Users. For example, we may log the name of your Internet Service Provider.

  3. WHAT WE DO WITH THE INFORMATION WE COLLECT?
    Like other Websites, we collect information to enhance your visit and deliver more individualised content. We respect your privacy and do not share your information with anyone, except in cases when that proves necessary.We do not sell, trade, or otherwise transfer to outside parties your information.We will retain the information we collect from you for a period of 5 years. After the expiry of this period we undertake to delete any information we have collected from you.Aggregate information and information that does not personally identify you, may be used in many ways. For example, we may combine information about your usage patterns on our Website with similar information obtained from other users to help enhance our site and Services (e.g., to learn which pages are visited the most or what features Users find the most attractive). This information does not include any information about you and does not allow anyone to identify you individually. We may use personally identifiable information, collected on our Website, to communicate with you about your registration and customisation preferences; our Terms of Service and Privacy Policy; services and products offered by or through our Website; and other topics we think you might find of interest. Personally identifiable information collected by us may also be used for other purposes, including but not limited to Website administration, troubleshooting, processing of e-commerce transactions and other communications with you. Certain third parties who provide technical support for the operation of our Website – our Web hosting service for example – may have access to such information. We will use your information only as permitted by law. We may also disclose your information in response to a court order, at other times when we believe we are reasonably required to do so by the applicable law, in connection with the collection of amounts you may owe to us, and/or to law enforcement authorities, whenever we deem it appropriate or necessary. Please note we may not provide you with notice prior to disclosure in such cases.

    We strive to always protect your personal payment information. Payment transactions may be made via Paypal. We do not hold your payment card details on the our server.

  4. RIGHT OF CONSENT WITHDRAWAL
    You may withdraw your consent for collecting your personal information at any time. To do so, please contact us.

  5. CHANGE OR REVIEW OF INFORMATION
    If you would like to review, change or delete personal data we have collected from you or you had submitted or permanently delete your account, please contact us.For more information regarding the termination or deletion of your information, please refer to Section 8: Termination of this Privacy Policy.

  6. ACCESSING > CORRECTING YOUR PERSONAL INFORMATION.
    We take reasonable steps to accurately record the personal information that you provide to us, as well as any subsequent updates.We encourage you to review, update, and correct the personal information that we maintain about you. You may request that we delete personal data about you that is inaccurate, incomplete, irrelevant for legitimate purposes, or is being processed in a way which infringes any applicable legal requirements.

  7. SECURITY: HOW WE PROTECT YOUR INFORMATION?
    Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information. We do not store any sensitive payment information.We have implemented appropriate measures in the form of various technical, physical and other means, including, but not limited to measures regarding the security of out electronic systems and databases, locks, racks, cases and other devices and access controlling systems, fire-notifying and fire extinguishing systems. These means aim at improving the integrity and security of the personal information that we collect and maintain. However, please be advised that even the best security measures cannot guarantee the full elimination of all risks. If we learn of any violation, breach or danger to our security systems breach, then we will attempt to notify you electronically so that timely and appropriate protective steps can be taken. Apart from informing you via e-mail, we may post a notice through our Website if a security breach occurs.

    Your personal data safety is of utmost importance to us. We review and strive to improve our security measures on a regular basis.

    If we detect a breach of our security measures, which has the potential of harming you as individual we will notify you without undue delay.

  8. CONTROLLING YOUR PERSONAL DATA
    Other Users may be able to identify you, or associate you with your account, if you include your personal information in any content you post or make publicly available. You may control and restrict the personal data you share with us by visiting the Settings section of your User Account.If you have any questions regarding the ways you can control your personal data, please contact us.

  9. TERMINATION
    As mentioned, you may at any time review or change the personal information we maintain about you by contacting us. Upon your request, we will delete your contact information and personal data from our active databases.This Privacy Policy is effective until terminated by either party. If you no longer agree to be bound by this Privacy Policy, you must cease the use of the our Website. If you are dissatisfied with us, our content, or any of these terms, conditions, and policies, your sole legal remedy is to discontinue using our Website. We reserves the right to terminate or suspend your access to and use of our Website, or parts of them, without notice, if we believe, in our sole discretion that such use is in violation of any applicable law, or harmful to our interests or the interests of another person or entity, or where we have reasons to believe that their use is in violation of this Privacy Policy or the Terms of Use.

  10. CHILDREN’S PRIVACY
    We do not knowingly collect personal information from children under the age of 13. If we learn that we have personal information on a child under the age of 13, we will delete that information from our servers. We encourages parents to go online with their kids.

  11. CHANGES TO THIS POLICY
    We reserve the rights to change this Privacy Policy at any time. Please check this page periodically for changes. Your use of the services after any such amendment or change in the Privacy Policy shall be deemed as your express acceptance to such amended/changed Privacy Policy and an assent to be bound by such changed/amended Privacy Policy. Information collected prior to the time any change is posted will be used according to the rules and laws that applied at the time the information was collected.

  12. GOVERNING LAW
    This Privacy Policy and the use of our Website are governed by the laws of United Kingdom. The parties undertake to first try to resolve the dispute with by negotiation. If the parties fail to reach an amicable resolution through negotiation, we agree to submit the dispute to the competent Court of United Kingdom.

  13. COPYRIGHTS.
    We, together with our licensors, own and control all the copyright and other intellectual property rights in our Website and the material on our Website. All the copyright and other intellectual property rights in our Website and the material on our Website are reserved.Our designs and products, texts, graphics, photographs, animations, videos and clips, visible on our Website are the object of copyright and are part of our intellectual property. Those may not be reproduced, used, presented or represented without an explicit written permission by us. Any distribution of files, obtained by the Users under the Terms and Conditions of our Website, or of parts of such files, constitutes a violation of the relevant intellectual property protection laws and is prosecuted by the law.Nothing contained on our Website may be interpreted as granting a license or right of use as a trademark without the prior explicit written consent of us.

  14. MISCELLANEOUS
    Our Website is controlled, operated and administered entirely within United Kingdom.If you are accessing the our Website from another jurisdiction, please be advised that you are transferring your personal information to us in United Kingdom and, by using our Website, you consent to that transfer and to abide by the applicable laws concerning your use of our Website and your agreements with us.This statement and the policies outlined in this Privacy Policy are not intended to and do not create any contractual or other legal rights in or on behalf of any third party.

    We may provide a translation of the English version of the Privacy Policy into other languages. You understand and agree that any translation of the Privacy Policy into other languages is only for your convenience and that the English version shall govern your rights and responsibilities. In case there are any inconsistencies between the English version of the Privacy Policy and its translated versions, the English version of the Terms shall prevail.

  15. CONTACT
    If you believe we do not adhere to this Privacy Policy, in order to address a question, to resolve a complaint regarding our Website or our Services, or to receive further information regarding our Services, please contact us: using our Website contact form; or by email at maria@byMazy.co.uk.